Thursday, May 19, 2011

HOTEL REVIEW – Best Western Reef Resort Motel – Mackay

My wife and I were ‘forced’ to try another motel in Mackay due to the poor customer service of our ‘regular’ place – we rang three times one day and couldn’t get a hold of anyone – not even an answering service!

So I looked online and found the Reef Resort Motel right next door to other place, and thought that we might give it a go.

And we weren’t disappointed!

Firstly, the Reef Resort Motel is not really a Resort, merely a motel, much like the other motels along Nebo Road in Mackay, where this one is located. Guests can drive in off Nebo Road, and on first impressions, there is plenty of parking and heaps of good sized and varying standard of rooms.

We booked into a standard room at the far end of the motel away from the main road. The room was of a good size and even featured an outdoor area out a rear sliding door. Facilities are quite nice with free cable television, tea and coffee making facilities, air conditioning, ceiling fans, and even a minibar in the refrigerator. Outside, there is a barbeque area and a beautifully landscaped pool area.

The bathroom is quite large, with a shower, toilet, and massive vanity unity that extended the length of the bathroom. The only concern was the huge amount of ants that seemed to make the bathroom home!

There is also a lovely restaurant onsite – Pipers Restaurant – that is open for breakfast, lunch, and dinner. Room service is also available.

On the whole, we were very impressed with this motel. It was a very clean and comfortable place that has great facilities. For a comparable price to some other places we have stayed at in Mackay, the Reef Resort Motel will certainly be a place where we will stay again.

One downer for me was that unfortunately, just before we arrived, they dropped out of the Qantas Frequent Flyer Scheme.

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